Customer Care

Direct support for your sanctuary orders

Our care team assists with order tracking, address modifications, and wholesale inquiries within 24 hours.

48 hrs

Dispatch window

Mon-Sat

10:00 - 18:00 IST

Get in Touch

Send an inquiry or order note

We dispatch across all Indian postal pincodes via insured courier partners. Please include your order reference number for tracking assistance.

Safe transit and hassle-free replacements

We ensure secure packaging for all bamboo-less sticks and ceramic cups, offering straightforward replacements for items damaged during festival rush periods.